Your guide to living with a stairlift

What is Acorn Club?

Acorn Club is the ultimate hub for your personal stairlift. It is a one-stop shop for all stairlift-related information. Through this unique customer portal, you will be able to access all your important documents, keep track of your stairlifts history, troubleshoot minor issues, and get in contact with our support staff. Join the club today to discover the benefits that owners from all over the world have found.

Acorn Club is easy to use. It is simple to understand and user-friendly, with our customers always in mind. After stairlift installation, you will receive an email with directions on how to access Acorn Club. If you did not receive an email, you can still activate your account today. Click the button below to get started now.

Get Started

Get Started With Acorn Club

Become a member of the club today and discover the many advantages.

Stairlift guide
Stairlift Guide

The specific guide to your stairlift is available on Acorn Club. Here you will find all the important information you need to know about the parts of your stairlift and their functions.

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Add Users

Add more than one user to your account with this feature. Share the necessary information, updates, and paperwork with your loved ones for combined help and better peace of mind.

access to documents
Access to Documents

All of your essential Acorn Stairlift documents are easily accessible. Recent invoices, coverage history, and users' manuals can all be found under your account.

Perks of Acorn Club

Having everything in one place makes your life easier. You won’t have to search for your documents, and if trouble arises, you can easily contact Acorn Stairlifts services right through the Acorn Club. This unique customer portal keeps track of all the information you need so you don’t have to. If you can’t remember when you had your last service call or what it was for, just check your service history section, and Acorn Club will pull up all the information you need. With the purchase of an Acorn stairlift, you receive all of the perks that come with Acorn Club.

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    Quick Communication

    Getting in touch with the support team has never been easier. Easily ask a question or set up a service appointment with our helpful new contact form. Acorn Club makes it simpler than ever to get the assistance you deserve.

  • Acorn Club Troubleshooting
    Troubleshoot Your Stairlift

    If you are having any minor troubles with your stairlift, there is a place located within Acorn Club where you can sort out what might be happening.

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    Access Orders and Documents

    All your invoices and documents are in one place so you can access your past service payments, purchase a coverage option, view your stairlift purchase invoice, and much more.

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    Purchase Coverage

    Acorn Club is also where you can conveniently purchase stairlift coverage options. If you want to add a full coverage option, the various levels are clearly laid out so you can choose the right match for you.

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The Newest Stairlift Safety Feature

Acorn is proud to launch the ground-breaking StairSafe monitoring system for your Acorn stairlift. Simply put, this one-of-a-kind, additional feature will monitor the activity of your stairlift and provide you with peace of mind as you or a loved one uses the stairlift.

Learn more about StairSafe